Personal Data Privacy Policy

This policy was last modified on May 25, 2018

Cookie Policy

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

This Application collects some Personal Data from its Users. Users may be subject to different protection standards and broader standards may therefore apply to some. In order to learn more about the protection criteria, Users can refer to the applicability section.

Owner and Data Controller
Stir Communications Group Inc.
Suite #256 – 1231 Pacific Blvd.,
Vancouver, BC, Canada V6Z 0E2
Owner contact email:  info(at)stirmarketing[dot]com.

We are Stir Communications Group Inc., located in Vancouver British Columbia Canada. Throughout this document “we” and “ours” and “Stir” and “owner” refers to Stir Communications Group Inc., and “you” and “yours” refers to any and all public site users.

Types of data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage Data, email address, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example), phone number and various types of Data. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application. Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available. Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Cookies and Usage Data

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

What cookies are and how we utilize them

we like cookiesCookies are tiny files containing small bits of information that your web browser stores on your hard drive at our request. Cookies enable us to remember you and your personal information from one session to another, thereby enabling us to provider better individualized service to you. Cookies also enable us to remember any information you gave us so you don’t have to re-input it on each subsequent visit. Most browsers accept cookies, but you can alter your browser settings to disable that feature. If you do you can still access most features available at our web sites, but you might have to re-input more data between sessions. In most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
  • Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Facebook, Twitter, LinkedIn, Instagram, Pinterest, Google+, Youtube, Yelp will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Use of Data

Stir Communications Group Inc. uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Retention of Data

Stir Communications Group Inc. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Stir Communications Group Inc. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the data, including Personal Data, to Canada and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Stir Communications Group Inc. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of data

Disclosure for Law Enforcement

Under certain circumstances, Stir Communications Group Inc. may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Stir Communications Group Inc. may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Stir Communications Group Inc.
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

“Do Not Track” Signals

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Rights

Stir Communications Group Inc. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

  • To access and receive a copy of the Personal Data we hold about you
  • To rectify any Personal Data held about you that is inaccurate
  • To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to Stir Communications Group Inc.. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. Please note that we may ask you to verify your identity before responding to such requests.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Transfer Outside The EU

The Owner is allowed to transfer Personal Data collected within the EU to third countries (i.e. any country not part of the EU) only pursuant to a specific legal basis. Any such Data transfer is based on one of the legal bases described below.
Users can inquire with the Owner to learn which legal basis applies to which specific service.

Other legal basis for Data transfer abroad (this Application)
If no other legal basis applies, Personal Data shall be transferred from the EU to third countries only if at least one of the following conditions is met:

  • the transfer is necessary for the performance of a contract between the User and the Owner or of pre-contractual measures taken at the User’s request;
  • the transfer is necessary for the conclusion or performance of a contract concluded in the interest of the User between the Owner and another natural or legal person;
  • the transfer is necessary for important reasons of public interest;
  • the transfer is necessary for establishment, exercise or defence of legal claims;
  • the transfer is necessary in order to protect the vital interests of the data subject or of other persons, where the data subject is physically or legally incapable of giving consent. In such cases, the Owner shall inform the User about the legal bases the transfer is based on via this Application.
  • Personal Data collected: various types of Data.

Applicability of broader protection standards

While most provisions of this document concern all Users, some provisions expressly only apply if the processing of Personal Data is subject to broader protection standards. Such broader protection standards apply when the processing:
is performed by an Owner based within the EU; concerns the Personal Data of Users who are in the EU and is related to the offering of paid or unpaid goods or services, to such Users; concerns the Personal Data of Users who are in the EU and allows the Owner to monitor such Users’ behavior taking place in the EU.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service. The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

Facebook Ads conversion tracking (Facebook, Inc.)

Facebook Ads conversion tracking is an analytics service provided by Facebook, Inc. that connects data from the Facebook advertising network with actions performed on this Application. Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.

Google Analytics (Google Inc.)

Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
Personal Data collected: Cookies and Usage Data. Place of processing: United States – Privacy Policy – Opt Out.

Google AdWords conversion tracking (Google Inc.)

Google AdWords conversion tracking is an analytics service provided by Google Inc. that connects data from the Google AdWords advertising network with actions performed on this Application. Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy.

Advertising

We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.

Facebook Audience Network (Facebook, Inc.)
Facebook Audience Network is an advertising service provided by Facebook, Inc. In order to understand Facebook’s use of Data, consult Facebook’s data policy.
Stir may use identifiers for mobile devices (including Android Advertising ID or Advertising Identifier for iOS, respectively) and technologies similar to cookies to run the Facebook Audience Network service. One of the ways Audience Network shows ads is by using the User’s ad preferences. The User can control this in the Facebook ad settings.
Users may opt-out of certain Audience Network targeting through applicable device settings, such as the device advertising settings for mobile phones or by following the instructions in other Audience Network related sections of this privacy policy, if available.
Personal Data collected: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data.
Place of processing: USA – Privacy Policy – Opt Out.

Bing Ads

Bing Ads is an advertising service provided by Microsoft Corporation. Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.

Behavioral Remarketing

Stir Communications Group Inc. uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.

Facebook Custom Audience (Facebook, Inc.)

Facebook Custom Audience is a remarketing and behavioral targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
Personal Data collected: Cookies and email address.
Place of processing: United States –Privacy Policy – Opt Out.

AdWords Remarketing (Google Inc.)

AdWords Remarketing is a remarketing and behavioral targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.
Personal Data collected: Cookies and Usage Data.
Place of processing: United States – Privacy Policy – Opt Out.

Contacting the User

Mailing list or newsletter

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning Stir Communications Group Inc.. Your email address might also be added to this list as a result of signing up to Stir Communications Group Inc. or after making a purchase.
Personal Data collected: email address, first name and last name.

Contact and Information Request Forms

By filling in the contact form or any type of information request form on the Stir website with their Data, the User authorizes Stir Communications Group Inc. to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header, title and/or description.
Personal Data collected: address, city, first name, last name, various types of Data and ZIP/Postal code.

What Spam is and our policy on it

Spam is, by definition, unsolicited e-mail sent for the purpose of marketing to someone who either has specifically requested it not be sent or has no reasonable expectation of receiving it. We consider spam to be an invasion of privacy, and will never send unsolicited e-mails of this type.

We publish an electronic newsletter, and our policy is to operate on the principle of “opt-in”. It is NOT our policy to send you our newsletter without your express permission or your reasonable expectation. If we are unsure for some reason about your preference(s) in this matter (ie. if you gave us your e-mail address without specifically asking to “opt-in” or “opt-out”), we may send you an unsolicited e-mail asking if you’d prefer to “opt-in” or “opt-out”. We will abide by your preferences!

What we do to protect the privacy of children (under 13)

Although our web sites are primarily targeted at adult users, we may also choose to provide online resources for younger persons. Safeguarding the personal privacy of children is of paramount importance, therefore we will obtain verifiable parental consent prior to the collection of any personally identifiable information about children, and will not knowingly give children the ability to post publicly or otherwise distribute personally identifiable contact information without prior verifiable parental consent.

How you can find out what personal information we hold about you

If you believe that we may hold any personal information about you, you may contact our Privacy Officer by telephone at 604-484-6571, by mail at Suite #256 – 1231 Pacific Blvd., Vancouver, BC, Canada, V6Z 0E2 or by e-mail at info(at)stirmarketing[dot]com asking us about that information. For security reasons we will require verification of identity before providing any details.

How you can update or delete personal information that we hold about you

If you believe that the personal information that we hold about you is incorrect, or if you wish us to remove any information about you, you may contact our Privacy Officer by telephone at 604-484-6571, by mail at Suite #256 – 1231 Pacific Blvd., Vancouver, BC, Canada, V6Z 0E2 or by e-mail at info(at)stirmarketing[dot]com asking us to update or delete that personal information. For security reasons we will require verification of identity before taking any action.

How you can request that we not use your personal information to contact you

If you do not want us to use the personal information gathered from our web sites or from your e-mails to contact you, you may request that we restrict or entirely eliminate sending you any mail or e-mail, other than what is required for legal reasons or operational necessity. You may inform us of this by telephone at 604-484-6571, by mail at Suite #256 – 1231 Pacific Blvd., Vancouver, BC, Canada, V6Z 0E2 or by e-mail atinfo(at)stirmarketing[dot]com
.

How you can request more details about this privacy policy

If you would like more details about this privacy policy, clarification of any of the information provided here, or if you have comments or suggestions concerning this privacy policy, please contact ourPrivacy Officer by telephone at 604-484-6571, by mail at Suite #256 – 1231 Pacific Blvd., Vancouver, BC, Canada, V6Z 0E2 or by e-mail at info(at)stirmarketing[dot]com.


What else you should know about our Privacy Policy

You must be aware that any personal data voluntarily disclosed by you on bulletin boards, in chat rooms, in e-mail notes or in any other public forum provided by our organization, could potentially be accessed and “harvested” by third parties and is therefore not subject to our privacy policy. In addition, external web sites that are linked to by any of our sites may not adhere to our Privacy Policy, and you should refer to their Privacy Policy to understand the rules under which they operate.

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Website Use

Access to and use of Stir Communications Group’s (Stir) web site (the “Web Site”) is provided subject to the following terms and conditions, and the Web Site user (“User”), including, without limitation, any individual visiting or exploring the Web Site, waives any and all rights or claims against Stir.

USE OF THIS WEB SITE CONSTITUTES ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS:

1. Use of Material

All materials, including, without limitation, information, artwork, images, pictures, text, video, audio, programs, and media files (the “Materials”) contained on the Web Site are protected by copyright laws. User may access and use the Materials for personal and non-commercial purposes only. Any modification or use of the Materials for any other purpose without Stir’s express prior written consent is strictly prohibited. Except as expressly provided herein, any reproduction, republishing, posting, transmission, or distribution of any Material on the Web Site is strictly prohibited.

2. Trademark & Copyright Prohibition

User must not, without Stir’s express written consent, use any Stir trademark, service mark, or copyrighted material.

3. Copyright & Trademark Notices

Copyright © Stir Communications Group Inc., 1999-2018, all rights reserved.

4. Printing of Materials

Stir authorizes the printing of Materials found on the Web Site for personal or educational purposes only, provided that any and all copyright notices originally included with the Materials is included in any and all copies.

5. Downloading Software

Any computer software downloadable or otherwise available from the Web Site is licensed subject to the terms of the applicable license agreement. The downloading of software is at the downloader’s own risk. Stir will not be responsible for any damage to downloader’s system, business loss, consequential, direct, or indirect damages, or damages in general, which has occurred as a result of such downloaded software.

6. Change of Materials

The Materials included on the Web Site have been compiled by Stir from a variety of sources, and are subject to change without notice.

7. Linked Sites

Our website may contain links to other websites of interest. Links on the Web Site are not referrals or endorsements of the linked entities, and such links are provided for convenience and/or information purposes only. Stir disclaims any and all liabilities for any representations or warranties made by the individuals and/or entities of such linked sites. Any site linked from the Web Site is not under Stir’s control, and Stir does not assume any responsibility or liability for any communication, software, or material available at such linked sites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. Exercise caution and look at the privacy statement applicable to the website in question.

8. Non-Stir Products

CUSTOMER ACKNOWLEDGES THAT ANY MENTION OF NON-STIR PRODUCTS OR SERVICES BY STIR, ANY THIRD PARTY ENTITY RELATED TO STIR (INCLUDING, WITHOUT LIMITATION, THIRD PARTY VENDORS), OR STIR’S EXECUTIVES, DIRECTORS, OFFICERS, MANAGERS, EMPLOYEES, CONSULTANTS, AGENTS, PARENT COMPANIES, AND/OR SUBSIDIARIES, IS FOR INFORMATION PURPOSES ONLY, AND DOES NOT CONSTITUTE AN ENDORSEMENT OR RECOMMENDATION BY STIR OR THE INDIVIDUALS AND ENTITIES LISTED IN THIS SECTION. STIR DISCLAIMS ANY AND ALL LIABILITIES FOR ANY REPRESENTATION OR WARRANTY MADE BY THE VENDORS OF SUCH NON-STIR PRODUCTS AND/OR STIR SERVICES.

9. DISCLAIMER

THE SERVICES, INFORMATION, AND DATA (COLLECTIVELY THE “INFORMATION”) MADE AVAILABLE ON THE WEB SITE ARE PROVIDED “AS IS,” WITHOUT WARRANTIES OF ANY KIND. STIR EXPRESSLY DISCLAIMS ANY REPRESENTATION AND WARRANTY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. STIR WILL HAVE ABSOLUTELY NO LIABILITY IN CONNECTION WITH THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR DAMAGE TO THE WEB SITE USER’S COMPUTER, ANY HARDWARE, DATA, INFORMATION, MATERIALS, AND BUSINESS RESULTING FROM THE INFORMATION, OR THE LACK OF INFORMATION, AVAILABLE ON THE WEB SITE. STIR WILL HAVE NO LIABILITY FOR:

 

  1. ANY AND ALL LOSSES OR INJURIES CAUSED, IN WHOLE OR IN PART, BY STIR’S ACTIONS, OMISSIONS, OR NEGLIGENCE, OR FOR CONTINGENCIES BEYOND STIR’S CONTROL IN PROCURING, COMPILING, OR DELIVERING THE INFORMATION;
  2. ANY AND ALL ERRORS, OMISSIONS, OR INACCURACIES IN THE INFORMATION REGARDLESS OF HOW CAUSED, OR DELAYS OR INTERRUPTIONS IN DELIVERY OF THE INFORMATION; OR
  3. ANY DECISION MADE, OR ACTION TAKEN OR NOT TAKEN, IN RELIANCE UPON THE INFORMATION FURNISHED ON THE WEB SITE.

STIR MAKES NO WARRANTY, REPRESENTATION, OR GUARANTY AS TO THE CONTENT, SEQUENCE, ACCURACY, TIMELINESS, OR COMPLETENESS OF THE INFORMATION ON THE WEB SITE, OR THAT THE INFORMATION IS RELIABLE FOR ANY REASON. STIR MAKES NO WARRANTY, REPRESENTATION, OR GUARANTY THAT THE INFORMATION WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS CAN BE CORRECTED. FOR THE PURPOSES OF THIS SECTION, “STIR” INCLUDES, WITHOUT LIMITATION, STIR’S DIVISIONS, SUBSIDIARIES, SUCCESSORS, PARENT COMPANIES, AND THEIR (INCLUDING STIR’S) EXECUTIVES, DIRECTORS, OFFICERS, MANAGERS, EMPLOYEES, CONSULTANTS, CONTRACTORS, AGENTS, AFFILIATES, THIRD-PARTY PROVIDERS, MERCHANTS, LICENSORS OR THE LIKE.

10. Indemnification

User agrees to protect, defend, hold harmless, and indemnify Stir, any third party entity related to Stir (including, without limitation, third party vendors), and Stir’s executives, directors, officers, managers, employees, consultants, agents, parent companies, and subsidiaries from and against any and all liabilities, losses, costs, judgments, damages, claims, or causes of actions, including, without limitation, any and all legal fees and expenses arising out of or resulting from User’s use of the Web Site.